Returns & Exchanges
At Military Steals and Surplus, we stand by the quality of our gear and offer a 30-day return window for most items in their original condition. Whether you received the wrong size or changed your mind, we are committed to ensuring you are equipped with the right tactical supplies.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the specific items you wish to return or exchange.
- 2.Prepare Your Gear
Pack the items securely in their original packaging, ensuring all tags are attached and that the surplus gear is in the same condition as when it was received.
- 3.Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location; please note that original shipping costs are non-refundable.
- 4.Inspection and Refund
Once our warehouse team inspects the returned items for quality compliance, we will process your refund or ship out your exchange gear within 5-7 business days.
